Payment Information

Payment Information


Our intake team will guide you through insurance coverage, reimbursements, and private pay options.

Insurance and Fees

Private Pay / Sliding Scale

In-Network Insurance

We accept most insurances to provide optimum care for clients from all walks of life. If you are a member of a contracted health plan, we will bill your health plan directly. Your group plan outlines your benefits. Before your first session, our intake team will request your insurance information to verify your benefits coverage.


  • Aetna
  • Blue Cross Blue Shield (BCBS)
  • Cigna
  • Medicaid Insurance (BCBS Community, County Care, Meridian, etc.)
  • Tricare
  • UnitedHealth Care
  • Worker’s Comp
  • Employee Assistance Program (EAP)
  • and more…

Accepted Forms of Payment

We accept cash, debit, credit cards, and most insurance. Your credit or debit card will remain on file for automatic payments, including no-shows and late cancellations.

Service payments are the client’s responsibility; therefore, your card will be charged if insurance claims are denied. Please become familiar with your insurance coverage to ensure you fully understand your policy structure by contacting the customer services number on the back of your card.

No-Show/Late Cancellation Policy

Cancellations must take place within 24 hours of your session. We charge a $75 fee for late cancellations and no shows.


Branch understands that behavior health treatment requires not only physical and mental commitment, but a financial commitment as well. Our staff is committed to helping you understand your financial responsibility and optimize your insurance coverage and/or reimbursement options.


Currently, we are contracted providers for several health plans. This means that we have made special reimbursement arrangements with these health plans in order to provide treatment to our clients. If you are a member of a contracted health plan, we will bill your health plan directly for your services. Each health plan requests different information of us as providers, and you as a member, of the plan. In addition, your particular group plan may define your benefits and the information needed very specifically. We must comply with all of the plan’s requests in order to secure your reimbursement.

Check Out Our Other Site The Branch Family Institute